Fees, Insurance, & FAQs

We believe in providing clear and transparent information about our services to build trust and foster strong relationships with our patients and the members of our community. We are also always available by phone or email to provide additional support and answers.

Services Pricing:

We understand that mental health care is a significant investment, and we want to ensure you
feel confident and informed in choosing the right support. 

Please refer to our fee list below for details on individual, family, and group sessions, as well as reduced rate services:

Standard Fees:
  • 45-Minute Individual Therapy Session: $300
  • 60-Minute Couples or Family Therapy Session: $350
  • 60-Minute Group Therapy Session: $100

The above treatments typically begin with an initial one-time diagnostic intake session billed at $400.

Reduced-Rate Options:
As a training practice, we maintain a robust clinical program with skilled pre-licensed therapists, all of whom are under the supervision of senior clinicians. This allows us to offer therapy at a reduced rate to support greater access to care.

  • 45-Minute Individual Therapy Session: $150
  • 60-Minute Couples or Family Therapy Session: $175
  • 60-Minute Group Therapy Session: $35 - $65

The above treatments typically begin with an initial one-time diagnostic intake session billed at $250.

Neuropsychological Evaluation & Assessment:
To learn about the fees associated with Child Neuropsychological Evaluations, Adult Neuropsychological Evaluations, Consultation Services, Record Review & Advocacy Services, and Supplemental Testing, please reach out to us directly at info@upshurbren.com or by calling (914) 368-2995. 

For a smooth and convenient billing experience, we ask that all clients provide a credit card to keep on file. This card will only be charged after each appointment has been conducted, allowing you to focus fully on your session without needing to handle payment logistics afterward. Our secure payment system ensures that your information remains protected.

If you have any questions please feel free to contact our Intake Coordinator, Erin, at info@upshurbren.com.

BILLING PROCedure:

At the beginning of your work with us, a weekly meeting time will be agreed upon. That hour will be considered your time, reserved only for you. We kindly request 48 hours notice to cancel a session.

Cancellation Policy:

A superbill is a detailed receipt that allows you to submit a claim directly to your insurance company for reimbursement if your plan includes out-of-network mental health coverage. At Upshur Bren Psychology Group, we’re happy to provide superbills after your sessions and assist with any questions about how to use them effectively.

SuperBills:

Insurance and Benefits:

We are an out-of-network provider, meaning we do not bill insurance directly. However, many insurance plans offer partial or full reimbursement for mental health services received from out-of-network providers.

To support you in accessing any available coverage, we’re happy to assist you in determining your benefits and guide you through the process of submitting claims. 

Want to avoid the hassle of submitting insurance claims?

Having to manage your own insurance claims can be time-consuming and overwhelming. That’s why we’ve partnered with Mentaya, a service that manages your insurance claims and ensures that you’re maximizing your reimbursement potential. Their team will handle claim submissions directly with your insurance provider, streamlining the process and increasing the likelihood of getting reimbursed so you can focus on your well-being. 

Simplify Your Mental Health

We make reimbursement easy

Once you sign up for Mentaya, we will work with your therapist to make sure your insurance reimburses you for therapy!
Verify if you have out-of-pocket benefits, and see your expected reimbursement for therapy.
Instantly check your benefits
We will make sure your claims are submitted successfully, and we're here to support you 24/7
Instantly check your benefits
We submit claims after every session to make sure you get your money back ASAP
Get reimbursed ASAP

Questions to ask your insurance company:

Do I have out of network benefits for mental health?
How much does my plan cover for an out of network provider?
How do I access the necessary form for reimbursement?
Do I have an annual session limit?
What is my deductible and what is my current balance on the deductible?
What percentage of the fee is reimbursed for a therapy session?

*Good Faith Estimate for your care: Under the law (Section 2799B-6 of the Public Health Service Act) health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have a right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. You can ask our practice for a Good Faith Estimate in writing before you schedule a service. If you receive a bill that is at least $400 more than the Good Faith Estimate, you can dispute the bill. Make sure to save a copy of your Good Faith Estimate. For more information visit https://www.cms.gov/nosurprises

We’re here to help you navigate this process with ease

If you need any assistance or have questions about our services, billing, or the reimbursement process, please don’t hesitate to reach out. Our team at Upshur Bren Psychology Group is dedicated to helping you navigate every step—from understanding your out-of-network benefits to setting up billing and payment arrangements that work for you. We know that mental health care can sometimes feel complex to access, and we’re here to make it as straightforward and supportive as possible. Whether you’re just starting therapy or have questions along the way, we’re only a call or email away and ready to help.

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